Frequently Asked Questions
Everything you need to know about our modular wardrobe and services.
What is the Studio Nicholson approach to sizing?
Our collections are designed with a focus on volume and structure. We recommend referring to the specific size guide on each product page, as our silhouettes often feature a signature oversized fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for flexible financing.
How long will it take for my order to arrive?
Domestic orders are typically processed within 1-2 business days and delivered within 3-5 working days. International shipping times vary by destination, typically ranging from 5-10 business days.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be returned in their original condition, unworn and unwashed, with all original tags and packaging intact.
Do I have to pay import duties and taxes?
For international orders, import duties and taxes may be applied by your local customs authority. These charges are the responsibility of the customer and are usually collected at the time of delivery.
How can I care for my Studio Nicholson garments?
To maintain the integrity of our high-quality fabrics, we recommend following the specific care instructions found on the internal garment label. Many of our structured pieces require professional dry cleaning.